It’s the small details that create lasting impressions
For landlords, meeting the legal and safety standards of a rental property is essential. But if you want to turn a good rental into a great one and encourage tenants to stay long-term it’s often the little extras that make all the difference.
In a competitive market, these small touches can set your property apart and make tenants feel genuinely at home from day one. Here are a few of the things tenants appreciate most (but landlords sometimes overlook).
1. Thoughtful lighting
Good lighting transforms a space. Tenants love homes with well-placed lamps, pendant lighting, and brighter bulbs in work areas like the kitchen. Even simple upgrades like warm LED bulbs or stylish lampshades can instantly make a rental feel more inviting and cared for.
2. Practical storage solutions
No one ever complains about too much storage. Tenants appreciate homes with clever storage options, from fitted wardrobes to additional shelving and secure outdoor storage (perfect for bikes or tools). It shows forethought and consideration for everyday living.
3. Window dressings that work
Many tenants arrive with little more than suitcases. Providing clean, neutral curtains or blinds saves them hassle and expense and gives the property a polished, ready-to-move-into look. It also avoids the mismatched DIY window coverings that sometimes appear in rentals.
4. Well-maintained outdoor space
Whether it’s a private garden, a shared courtyard, or even just a balcony, outdoor areas are highly valued. Simple touches like tidy lawn edges, swept paths, or potted plants can make tenants feel welcomed and proud of their space.
5. Clear instructions and welcome touches
A small folder with appliance manuals, bin collection dates, Wi-Fi details, and local recommendations can make a huge difference for new tenants. It saves confusion and creates a sense of care and professionalism. Some landlords even go one step further with a welcome pack of tea, biscuits, or a few essentials for the first night.
6. Responsiveness and respect
It’s not an item, but it’s the one thing that matters most: tenants stay where they feel respected. Being prompt with repairs, communicating clearly, and handling issues with care and fairness will earn lasting goodwill.
Why these details matter
Tenants who feel comfortable and valued are far more likely to stay longer, look after the property, and speak positively about their experience. For landlords, this means fewer void periods, less wear and tear from constant turnover, and a smoother overall letting experience.
